-
Click GO to view the setup guide
-
Visit
/support/viscosity to
request a Viscosity license file.
-
Enter your blackVPN username...
Copy the unique
captcha code...
Click Send.
-
Check your email.
You will have a new message
from blackVPN with your
Viscosity license attached...
Save it to your Desktop.
You will need it later.
-
Download
setup blackVPN Viscosity.
Run it to start the setup.
-
Click Next to begin the setup.
-
Click Install.
-
Wait a few minutes for Viscosity to install.
-
Click Finish when the installation is complete.
-
Click Select New License...
-
Click Open.
Select the license file that we emailed you...
-
Click Close.
-
Click on the Viscosity icon
in the Windows Taskbar.
-
Select the VPN location...
Click Connect.
-
Wait a few minutes for the
network adaptor to be created.
This only needs to be done
the first time you connect.
-
Enter your blackVPN username and password...
Click Remember my credentials...
Click OK.
-
In less than a minute the VPN will connect
and show an alert that your IP changed.
-
Visit
DNSLeakTest.com
and confirm that your
IP + location changed.
-
Click the Viscosity icon...
Click Details...
-
Send us this debug log
if you are having issues
connecting to the VPN.
-
Visit
test-ipv6.com
If you have an IPv6 address
you must
TURN OFF IPv6 connectivity.
-
To Disconnect...
Click on the icon...
Click Disconnect.
Downloads
FAQs
Also see our knowledgebase of common Windows + OpenVPN issues.
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